As I’ve continued working with charities, CIOs and Community Interest Companies, I’ve spent some time reflecting on what genuinely helps organisations feel steadier, better supported, and more confident in their decision-making.

What’s become clear is that the most valuable support is rarely about urgency or firefighting. It’s about clarity: clear roles, clear information, and a clear understanding of what support is actually being provided.

This year, I’m making the way I work more explicit, so expectations are easier to understand and the work remains sustainable on both sides.

What isn’t changing

The fundamentals of my work remain the same.

I continue to offer calm, thoughtful financial support focused on:

• helping leaders understand their numbers
• supporting good governance and shared responsibility
• creating space to think decisions through properly

My role remains advisory. Responsibility for decisions and direction stays with trustees and directors.

What is becoming clearer

What is changing is how that support is structured and described.

I now work within defined levels of support, reflecting the different needs organisations have at different stages. This makes it easier to see:

• what is included
• what isn’t
• and what level of input is appropriate at a given time

Clear structure helps reduce unspoken expectations and makes it easier to adjust support as organisations grow, change, or stabilise.

Why this matters

In purpose-led organisations, financial responsibility is often carried quietly and personally. Without clear structure, even well-intentioned support can start to feel heavy or unclear.

Being explicit about how support works allows:

• better use of time
• fewer rushed decisions
• clearer boundaries
• and more sustainable working relationships

Ultimately, clarity makes financial support more useful — not more rigid.

For existing clients

If you’re already working with me, this isn’t about sudden changes.

Over time, I’ll be having individual conversations to check that the way we’re working together still feels clear, appropriate, and supportive. Any adjustments will be discussed calmly and in context.

There’s no action required just from reading this.

Looking ahead

Good financial support should reduce pressure, not add to it.

My aim is to continue working in a way that brings steadiness, clarity, and thoughtful support — while being clear about structure, scope, and responsibility.

If you’re exploring financial support and would value a quiet conversation about what might be helpful, you’re welcome to get in touch.

Clarity is often the most supportive place to start.